Salesforce is the world's leading provider of customer relationship management (CRM) software, delivered entirely through the cloud on a subscription basis. Its Customer 360 platform spans Sales Cloud for salesforce automation, Service Cloud for customer support, Marketing Cloud and Commerce Cloud, the Tableau analytics and MuleSoft integration businesses, and Slack workplace collaboration. The Data Cloud unifies customer data across systems and underpins Agentforce, the company's platform for building autonomous AI agents that handle service, sales, and marketing tasks, central to its AI strategy. Salesforce serves organizations of every size across industries worldwide and has shifted focus toward disciplined margin expansion alongside growth. Founded in 1999 by Marc Benioff as a pioneer of software-as-a-service, the company is headquartered in San Francisco.

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