W.W. Grainger Inc. is a broad-line distributor of maintenance, repair, and operating (MRO) products and related services, serving businesses and institutions rather than consumers. Its High-Touch Solutions segment supplies a wide range of products, including safety and security supplies, material handling equipment, tools, fasteners, lighting, plumbing, HVAC, and electrical items, along with inventory management and other services tailored to large customers in manufacturing, government, healthcare, and commercial facilities. The Endless Assortment segment operates the online platforms Zoro and MonotaRO, which offer expansive product catalogs to smaller customers, primarily in the United States and Japan. Grainger generates revenue mainly through product sales, supplemented by services and private-label brands, with the majority of sales in the United States and additional operations in Canada, Europe, Asia, and Latin America.

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